Terms of Use
Welcome to Realasponse.com, we provide services to you under the following terms of use, which we may update from time to time without notice to you. By using this site you agree to these terms of use and operational policies. Your continued use of Realasponse.com indicates your agreement to be bound by these terms of service in effect at the time of such use. The term “Realasponse.com” used in these terms of use means Realasponse.com, Realasponse.com and its subsidiaries.

Copyright
All content included on this site, such as postcards, text, graphics, logos, icons, photos, products, video, and digital downloads, the property of Realasponse.com or its content suppliers and is protected by United States copyright laws. The compilation of all content on this site is the exclusive property of Realasponse.com and is protected by U.S. copyright laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, incorporate into another web site, or in any other way exploit any of the content, in whole or in part without the specific permission of Realasponse Inc..

Patent Notices
Realasponse Inc. uses a U.S. pending patent which automates the method of associating pre-written, custom, and dynamic content, via SMS technology. Realasponse Inc. is the owner of this pending patent. This technology is not licensed to any other entity unless in written partnership.

Customer Conduct
You agree that any information you provide to Realasponse Inc. is accurate. You agree to not use Realasponse.com to upload, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable or that infringes any patent, trademark, trade secret, copyright or other proprietary rights of Realasponse Inc.

You acknowledge that Realasponse Inc. is not obligated to pre-screen content submitted by customers, but that Realasponse Inc. shall have the right (but not the obligation) in their sole discretion to refuse or move any content that is made available via Realasponse.com by any user that violates these terms of service or is otherwise objectionable. You also acknowledge and agree for Realasponse Inc. to email informational, product and service information from itself and carefully selected affiliates and is given the option to opt out at any time. You also acknowledge and agree that Realasponse Inc. may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process(b) enforce these terms of service(c) respond to claims that any content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Realasponse Inc., its users and the public.

Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO ITS OWN NEGLIGENCE, SHALL REALASPONSE INC. BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF REASPONSE INC. OR A REALASPONSE.COM AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. REALASPONSE INC. DISTRIBUTES PROFESSIONAL REAL ESTATE RELATED ADVICE WITHIN SOME OF ITS PRODUCTS, WHICH SHOULD NOT TO LOOKED UPON AS A POSSIBLE SUBSTITUTE FOR LEGAL REAL ESTATE ADVICE. IN NO EVENT SHALL REALASPONSE.COM’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.

Product Information Disclaimer
It is our intent to provide the most accurate and up-to-date information available throughout the site and in our communications with you. Though rare, information on Realasponse.com may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and/or availability. Realasponse Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, including after your order has been submitted. We apologize for any inconvenience this may cause you.

Also, Realasponse is not responsible for SMS failures that may be the fault of mobile carriers or third party vendors helping to facilitates such messages.

Notice
Notices to you may be made emailed. We may also provide notices of changes to the terms of service or privacy policy by displaying notices or links to notices to you generally on Realasponse.com.

Usage Policy
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account, including without limitation the content of the messages and broadcasts transmitted through Realasponse. Without limiting the foregoing, you agree to familiarize yourself with the legalities of any messages, broadcasts and campaigns transmitted through

Realasponse by visiting the following websites:

• Federal Trade Commission, http://www.ftc.gov
• Federal Communications Commission, http://www.fcc.gov
• DoNotCall Registry Info, http://www.donotcall.gov

The Telephone Consumer Protection Act (TCPA) (http://www.fcc.gov), the Federal Trade Commission (http://www.ftc.gov), the Federal Communications Commission (http://www.fcc.gov), DNC list registry rules (http://www.donotcall.gov) and various state laws, rules and regulations place restrictions on certain types of phone calls.

Realasponse is in no way attempting to interpret the TCPA of 1991 or any other laws, rules or regulations. This information is provided merely as a courtesy and is not intended to replace your responsibility to familiarize yourself with and abide by the legal requirements pertaining to your messages, broadcasts and campaigns prior to using the Website or Service. You are ultimately responsible to make your own informed decisions regarding your messages, broadcasts and campaigns.

You further agree that any individual requesting “Do-Not-Call” (“DNC”) status shall immediately be placed on your DNC accounts list and removed from your list of approved contacts used with the Services and the Website. You shall schedule campaigns responsibly and in a manner that is courteous to the recipients pursuant to local, state, national and international calling time rules and regulations. You are solely responsible for obtaining any rights or licenses to any data, including without limitation sound files, for inclusion in any outbound messages, broadcasts and campaigns. If you are unfamiliar or unclear on the legalities of any message, broadcast or campaign, you must consult with your attorney prior to your use of the Website or Service.

As part of the registration process you will select a unique username and password. You shall provide Realasponse with accurate, complete, and regularly updated member profile information. You agree to notify Realasponse of any known or suspected unauthorized use(s) of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your username or password. You shall be responsible for maintaining the confidentiality of your password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your user account, at Realasponse’s sole discretion, and you may be reported to appropriate law-enforcement agencies.

You accept that the Service is provided for professional use only, and you agree that your use of the Website or Service shall not include:

• Sending unsolicited marketing messages or broadcasts (i.e. spam);
• Sending any calls to life-line services, such as hospitals, fire, police, 911 or utility-related telephone numbers;
• Using strings of numbers as it is unlawful to engage two or more lines of a multi-line business;
• Harvesting, or otherwise collecting information about others, without their consent;
• Misleading others as to the identity of the sender of your messages or broadcasts, by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you;
• Transmitting, associating or publishing any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, libelous, immoral, harmful, vulgar, obscene, pornographic or otherwise objectionable material of any kind;
• Transmitting any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity;
• Transmitting any material that contains viruses, trojan horses, worm, time bombs, cancel-bots or any other harmful/deleterious programs;
• Interfering with, or disrupting, networks connected to the Service or violating the regulations, policies or procedures of such networks;
• Attempting to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means;
• Interfering with another’s use and enjoyment of the Service or Website; or
• Engaging in any other activity that Realasponse believes could subject it to criminal liability or civil penalty/judgment.

You agree that Realasponse is, under no circumstances, responsible for the contents and/or accuracy of your messages or broadcasts and Realasponse will only transmit them on a basis of good faith that you use the Service in accordance with these Terms. Realasponse will not be liable for any misuse of the Service by you. Realasponse is not responsible for the views and opinions contained in any of your messages or broadcasts.

We may have copyrights, trademarks, patents, trade secrets, or other intellectual property rights covering subject matter in the Service, including the web pages that are part of the Service and the Website. Except as expressly provided in these Terms, the availability of the Service and such web pages to you does not give you any license to these patents, trademarks, copyrights, or other intellectual property. All copyrights, trademarks, patents, trade secrets and other intellectual proprietary rights contained in the Website are the sole property of Realasponse or its licensors, each of whom reserves all rights with regard to such materials. You acknowledge and agree that you may not modify, alter, create any derivative works, reverse engineer, decompile or disassemble any portion of the Service or Website, including any proprietary communications protocol used by the Service or Website.

You agree that you will include clear opt-out/unsubscribe information on at least every fifth text message you send through Realasponse’s software systems and that your messages and advertising conform to all applicable guidelines we are subject to. It is your sole responsibility to ensure any opt-out/unsubscribe messages are processed and honored so that consumers who choose to opt-out do not receive further text messages from you.

Project Start:
All work is begun on orders with which valid payment is made in full prior to start.

Sales Tax:
There is no sales tax in 49 states with the exception of California. Orders shipped in California are subject to a  sales tax.

Postal and Shipped Delivery:
We are not responsible for late or lost deliveries on the part of USPS or UPS. If requested, we will provide proof that we delivered your postcard order to the U.S. Post Service and/or UPS. (Note: Bulk mail orders will commonly take 2-3 weeks from drop-off date. First Class is generally delivered within 2-3 business days. We do not suggest using standard mail for time sensitive mailings. Also remember that holidays can cause delivery delays.)

Proof Approval:
All customers are fully responsible for approving their order(s) for print. If an error is discovered after proof-approval because of “customer overlook” and printed, it is non-refundable understanding that the proof was given an “ok” on the part of the customer. Proofs are set up to eliminate these sorts of happenings.

Project Turn Around:
Our motto is pretty simple, “Get’em in, get’em out!” After you’ve approved and ordered your real estate postcards they will be sent to proofing and printing right away. All printing is finished within 2-3 business days and shipped out within 24 hours after printing. Mailing orders are sent to USPS within 48-72 hours after printing. But no worries, our system will shoot you an email once your postcards are out the door. Be sure you’ve placed your order by 9am PST to start production time for that day.

Shipping & Mailing:
All orders are mailed through USPS and shipped via UPS.

Refunds
There are no refunds on printed, mailed, or downloaded material. This includes both physical and digital material. Should there be a quality defect, we will reprint your order and ship it to you at no cost.